Who we are
Suggested text: Our website address is: https://prominenceroofs.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Info Box
Privacy Policy
Last Updated: August 12, 2025
Prominence Roofing & Exteriors (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website https://prominenceroofs.com/, use our services, or interact with our marketing.
By using our website or services, you agree to the terms of this Privacy Policy.
1) Information We Collect
A. Personal Information You Provide
Name, email, phone number, address, project details, messages; account details (if any); payment info (processed by third-party processors).
B. Automatically Collected Information
IP address, device and browser type, OS, language, time zone, pages viewed, session duration, referring/exit pages, click paths, approximate location (if enabled), and unique identifiers (cookies, device IDs).
C. Tracking Technologies
Cookies, pixels, tags, beacons, local storage, and similar technologies used for functionality, analytics, personalization, and ads (including remarketing).
D. Third-Party Sources
We may receive info from advertising networks (Google/Meta), analytics providers, referral partners, and social platforms you interact with.
2) How We Collect Information
Directly from you (forms, quotes, calls, email, chat).
Automatically (cookies, pixels, analytics).
From third parties (ad/analytics partners, social networks, data enrichment where permitted).
3) How We Use Information
Provide, schedule, and deliver services (estimates, inspections, repairs, installations).
Process payments and invoices (via PCI-compliant processors).
Respond to inquiries and customer support.
Personalize content and improve site performance.
Conduct analytics, measurement, and market research.
Deliver and measure advertising, including remarketing.
Detect, investigate, and prevent fraud/security incidents.
Comply with legal obligations and enforce terms.
4) Sharing Your Information
We may share with:
Service Providers (hosting, CRM, email/SMS, analytics, payment processing, form/chat tools).
Advertising/Analytics Partners (e.g., Google, Meta) for audience building and performance measurement.
Professional Advisors (accountants, legal).
Business Transfers (merger, acquisition, asset sale).
Legal/Compliance (lawful requests, to protect rights/safety).
With Your Consent (when you ask us to).
5) Cookies & Tracking
We use:
Essential cookies (site functionality, security).
Analytics cookies (e.g., Google Analytics) to understand traffic and improve UX.
Advertising cookies/pixels (e.g., Meta Pixel, Google Ads) for targeted ads and remarketing.
Social pixels to build audiences/measure campaigns.
Opt-out/Controls: Adjust your browser settings to refuse/clear cookies. You can also manage ad prefs here: Google Ads Settings and Facebook Ad Preferences. Note some features may not function without cookies.
6) Data Retention
We retain personal data as long as needed for the purposes above, to comply with laws, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it.
7) Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Object to or restrict certain processing.
Opt out of marketing communications at any time.
Withdraw consent where processing is based on consent.
Request data portability.
Lodge a complaint with a data protection authority.
To exercise rights, contact us at info@prominenceroofs.com or (678) 704-5348.
8) Marketing Communications
You can unsubscribe from promotional emails by using the “unsubscribe” link or contacting info@prominenceroofs.com. You may still receive transactional/service messages.
9) Security
We use reasonable administrative, technical, and physical safeguards (e.g., SSL/TLS, access controls). No method is 100% secure; we cannot guarantee absolute security.
10) Third-Party Links
Our site may link to external websites we don’t control. Review their privacy policies; we aren’t responsible for their practices.
11) Children’s Privacy
Our services aren’t directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal data from children. If you believe a child provided data, contact us to remove it.
12) International Users
If you access our site from outside the United States, your data may be transferred to and processed in countries with different laws than yours.
13) Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last Updated” date. If changes are material, we may provide additional notice.
14) Contact Us
Prominence Roofing & Exteriors
Email: info@prominenceroofs.com
Phone: (678) 704-5348
Website: https://prominenceroofs.com/
